Ancora Group - Shipping Policy
Effective Date: 02.05.2024
At Ancora 1919, we aim to deliver your orders smoothly and promptly.
1. Shipping Regions
We ship worldwide, including:
- Europe, North America, Asia, the Middle East, and Australia.
2. Processing Times
Orders are processed within 2-3 business days. Orders placed during weekends or holidays are processed the next business day.
3. Shipping Options
- Standard Shipping (5-10 business days).
- Express Shipping (2-5 business days).
4. Shipping Costs
Shipping costs are calculated at checkout based on the shipping option selected and the destination.
5. International Shipping
For international orders, the recipient is responsible for any customs duties, taxes, or import fees that may apply.
6. Tracking
After dispatch, you'll receive a tracking number via email.
For inquiries, contact office@ancora1919.it
7. Delays and Issues
If there are any issues or delays with your shipment, please contact us immediately at [insert contact email], and we will assist in resolving the issue.